MANAGING QUALITY IMPROVEMENT
CARNEGIE-MELLON UNIVERSITY
Heinz School of Public Policy and Management
COURSE OVERVIEW
FACULTY BACKGROUND
LEARNING CONTRACT
STUDENT ASSIGNMENTS
COURSE DESCRIPTION
COURSE OUTLINE
SESSIONS
Instructor: Joseph J. Balestreire
Contact: Office Phone: 412-768-6184
Office FAX: 412-762-9060
E-Mail: