88-344: Organizational Intelligence in the Information Age

Course Data

Course Description

Course Schedule

Home

 

Course Data:

When: Spring 1999; MWF 9:30-10:20
Where: Hammershlag B103
Who: Professor Larry Heimann
319E Porter Hall, 8-8211
lheimann@andrew.cmu.edu

 

Course Description:

Across all organizations people find that the actions they take affect, and are affected by, the technology, norms, procedures, culture, and members of the organization. In order to navigate through this organizational world, agents need a better understanding of social and organizational intelligence. How do organizations (and the people who populate them) acquire and then process information? In what ways have new technologies affected the norms, procedures, and culture of organizations? How do leaders successfully guide their organizations through a world where new information and new technologies are constantly being produced? This course is about information assessment and analysis in organizations, and the way organizations are transformed by technology.

 

Course Schedule:

Foundations

Topic

Dates

Readings

The Changing Organizational Environment of the Information
1/11 -- 1/15
Information Rules,
ch. 1-3

Management Challenges in the Information Age
1/18 -- 1/22 Information Rules,
ch. 4-7

Information Problems Every Organization Faces
1/25 -- 1/29
Managerial Dilemmas,
ch. 4-7

Structure and Organizational Decision-Making
2/1 -- 2/5
Acceptable Risks,
ch. 1, 4-6

 

Principles of Knowledge Management

Topic

Dates

Readings

Knowledge and Organizational Culture
2/8 -- 2/12
MIS text, ch. 3
class handout

Knowledge = Power = Politics
2/15 -- 2/19
MIS text, ch. 3 (again)
Acceptable Risks, ch. 2-3

Knowledge and SPategic Decisions
1/25 -- 1/29
MIS text, ch. 4
 

Information SPategies
2/1 -- 2/5
class handout
 

Knowledge Management Processes
2/1 -- 2/5
MIS text, ch. 15 (pp. 550-563)
class handout

 

Organizations, Information, and Technology

Topic

Dates

Readings

Redesigning the Organization with Information Systems
3/15 -- 3/19
MIS text, ch. 11
 

Challenges in Implementing Information Systems
3/29 -- 4/2
MIS text, ch. 14
 

Controlling Information Systems
4/5 -- 4/9
MIS text, ch. 17
 

Ethical and Social Issues
4/12 -- 4/14
MIS text, ch. 5
 

Managing in an Era of Constant Innovation
4/19 -- 4/23
class handout
 

 

Course Wrap-Up and Presentations
4/26 -- 4/30
 

 



Quchta' joH Yahweh HoSwIj.