•
Looking Outside Medicine
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Toyota Productions Systems Management
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Understanding Systems
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Performance-driven Health Care
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Engineering & Institute of Medicine Partnership
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Malcolm M. Baldrige Award
HEALTH CARE QUALITY – Week 3
Lecture 4 – Toyota Production System
(Go to Blackboard site under course documents for
lecture in podcast or audio file)
Lecture 5 – Lean Process Management
(Go to Blackboard site under course documents for
lecture in podcast or audio file)
Lecture 6 – Systems Theory
(Go to Blackboard site under course documents)
www.quality.nist.gov/