Combining HTML Forms and E-mail
Collaborative Digital Reference Service
- http://lcweb.loc.gov/rr/digiref/cdrshome.html
- Carnegie Mellon University has recently signed on
- Profile of collection strengths
- Profile of staff strengths
- 24 hours per day 7 days per week patrons can fill out forms with a reference question
- Then the CDRS assigns a library to answer and notifies via e-mail
- Reply to patron via web form