Curriculum Vitae of Matthew R. Marsteller

Education

Master of Science in Library Science, May 1988
Clarion University of Pennsylvania

Bachelor of Science, Physics, May 1987
Clarion University of Pennsylvania

Associate of Science, Liberal Studies, Jan. 1983
State University of New York Regents College (now Excelsior College)

Carnegie Mellon University
Physics and Math Librarian, August 1999—Present.

Liaison with the Physics, Mathematical Sciences, and Engineering and Public Policy departments. Provide reference service in the Engineering and Science Library. Develop the Physics and Mathematics collections. Share development of the Engineering and Public Policy collection. Coordinate collection development and collection management for the Engineering and Science Library. Supervise Information Assistants (graduate students in library and information science from the University of Pittsburgh). Participate in Libraries and/or University governance. Contribute to and remain current in the field of library science.

Carnegie Mellon University
Acting Head, Engineering and Science Libraries, Summer 2001.

Responsible for all concerns of the Engineering and Science Library and the Mellon Institute Library of Carnegie Mellon University. Concerns include staffing, service quality, physical plant, etc.

Carnegie Library of Pittsburgh
Librarian, Science and Technology Department, 2001 – March 2002.

Provide reference service and complete projects as assigned.

Clarion University of Pennsylvania
Adjunct Professor, Spring 2000, Summer 2002, Fall 2002, Spring 2003, Summer 2003, Spring 2004.

Team-taught a graduate level library science course on basic reference work entitled “Information Sources and Services” (LS 500) with G. Lynn Berard in Spring 2000 and Fall 2002. Taught “Database Searching” (LS 574) in Summer 2002 and Summer 2003. Taught “Government Documents” (LS 562) in Spring 2003. Teaching “Bibliography of the Sciences” (LS 556) in Spring 2004.

EG&G Technical Services of West Virginia, Inc.
Team Leader, Federal Energy Technology Center Libraries, 1989-1999.

Provided comprehensive reference services and library team leadership in the U.S. Department of Energy/Federal Energy Technology Center B-2 Library. Performed online searching of DIALOG, STN, and the Internet. Guided collection development activities. Used and maintained print and CD-ROM resources. Formulated annual work plan/budget. Served as liaison between Library Team and upper-level management. Led strategic planning, quality improvement, staff development, and conflict resolution efforts.

University of South Carolina
Assistant Science Librarian, 1988-1989.

Duties included science reference service, database searching, bibliographic instruction, collection development, and training of student workers. Served as liaison to Physics, Mathematics and Statistics Departments.

United States Navy
Interior Communications Electrician, First Class, July 1978--July 1984

Successfully completed assigned training. Surface nuclear propulsion plant operator and Engineering Department's Technical Publications Librarian aboard the USS Mississippi (CGN 40). Performed emergency and routine electrical maintenance.

Refereed Publications

Marsteller, Matthew R. and Jackie Schmitt-Marsteller. “Opportunities for Real-Time Digital Reference.” The Reference Librarian, Vol. 38, No. 79/80, 2003, p. 163-181.

Marsteller, Matthew R. and Danianne Mizzy. “Exploring the Synchronous Digital Reference Interaction for Query Types, Question Negotiation, and Patron Response.” Internet Reference Services Quarterly, Vol. 8, No. 1/2, 2003, p. 149-165.

Neuhaus, Paul and Matthew R. Marsteller. “Chat Reference at Carnegie Mellon University.” Public Services Quarterly, Vol. 1, No. 2, 2002, p. 29-41.

Marsteller, Matthew R. and Paul Neuhaus. “Providing Chat Reference Service: A Survey of Current Practices.” In Implementing Digital Reference Services: Setting Standards and Making It Real, edited by R. David Lankes, Charles R. McClure, Melissa Gross, and Jeffrey Pomerantz. Neal-Schuman, 2002, p. 61-74.

G. Lynn Berard, et al. "Library Profile: The Science Libraries at Carnegie Mellon University." Sci-Tech News Vol. 55, No. 4, p. 13-15.

Marsteller, Matthew R. “One Hairy Eyeball on Our Friends in the Government.” The Pointer, Vol. 66, No. 3, Fall, 2000.
http://www.sla.org/chapter/cpit/pntv66n3.htm#one

Marsteller, Matt. “Some Closing Thoughts on National Library Week.” FETC News, Vol. 6, No. 4, May 1997, p. 4.

Marsteller, Matt. “METC Library Now Subscribing to Current Contents.” METC News, Vol. 5, No. 4, April, 1996, p. 4.

Marsteller, Matt. “Surf the Net With Boolean Operators.” METC News, Vol. 4, No. 4, May 1995, p. 12.

Marsteller, Matt. “Library Begins Inventory.” METC News, Vol. 2, No. 3, April, 1993, p. 1.

Marsteller, Matthew R. Review of The World Nuclear Handbook. Science and Technology Annual Reference Review (STARR ’91). Phoenix: Oryx Press, 1991. p 251 (entry no. 653).

“Virtual Reference.” Invited Speaker (with Paul Neuhaus, Carnegie Mellon) at the 86th Annual WVLA Conference at the Greenbrier, White Sulphur Springs, WV, December 3-5, 2003.

“Models for Measuring and Evaluating Reference Costs: A Comparative Analysis of Traditional and Virtual Reference Services.” Speaker (with Susan Ware, Penn State University – Delaware County Campus) at the Virtual Reference Desk (VRD 2003) Conference, San Antonio, TX, November 17, 2003.
http://www.vrd2003.org/proceedings/presentation.cfm?PID=255

“What Librarians Want and Need From Journals.” Invited speaker (with Kate Thomes, University of Pittsburgh) at the Council of Science Editors Annual Meeting, Pittsburgh, PA, May 6, 2003.

“Birds of a Feather : Subject-Based Consortia for VR.” Invited Panel Speaker at the Virtual Reference Desk (VRD 2002) Conference, Chicago, IL, November 11, 2002.
http://www.vrd.org/conferences/VRD2002/proceedings/horowitz.shtml

“Virtual Reference Services in PALCI Member Libraries.” Panel Speaker at the Fall Membership Meeting, University of Pittsburgh, November 8 2002.

“We Deliver: Bringing Live Reference to Our Users.” Panel Speaker at the Discussion Forum sponsored by the Products and Services Committee, RUSA/MARS, American Library Association Midwinter Conference, January 20, 2002.
http://ready.library.unlv.edu/~jvaughan/ala/marsteller.html

“Providing Chat Reference Service: A Survey of Current Practices.” Paper given (with Paul Neuhaus, Carnegie Mellon) at the Virtual Reference Desk (VRD 2001) Conference, Orlando, FL, November 13, 2001.
http://www.vrd.org/conferences/VRD2001/proceedings/neuhaus.shtml.

Poster Session. American Library Association. “The Chat Reference Experience at Carnegie Mellon University.” June 16, 2001.
http://www.contrib.andrew.cmu.edu/~matthewm/ALA_2001_chat.html

“Electronic Reference.” Guest Lecture. University of Pittsburgh. LIS 2600, Spring 2001.

“Collection Development.” Guest Lecture. Clarion University of Pennsylvania, Southpointe Center. Developing Library Collections (LS 501) March 17, 2001.

“Literature of the Presidents.” Lecture. Knoxville Branch, Carnegie Library of Pittsburgh. February 19, 2001.

“Electronic Reference.” Guest Lecture. University of Pittsburgh. LIS 2600, Fall 2000.

“Electronic Reference.” Guest Lecture. University of Pittsburgh. LIS 2600, Spring 2000.

“Electronic Reference.” Paper presented at the West Virginia Library Association Annual Conference, Shepardstown, WV, November, 1999.

“Searching the Internet.” Lecture. Federal Energy Technology Center (once each, Morgantown and Pittsburgh), 1999.

“Precision Measurement of the Half Life of Ba137m in an Advanced Undergraduate Laboratory.” American Association of Physics Teachers, Western Pennsylvania Section, Fall Meeting, 1987 (data presented by Professor J.I. Rhode, Clarion University of Pennsylvania).

University Service

Serials Review Task Force, 2003.

Faculty Senate, 2001 – 2003.

University Student Affairs Council, Faculty Senate Representative, 2001-2003.

Collection Management and Development Committee, Chair, 2001 – 2002.

Collection Management and Development Committee, 2000 – present.

Public Services Council, 2002 – present.

Aggregated Journals Task Force, 2000 – 2001.

University & Heinz Archivist Search Committee, 2000 – 2001.

QuestionPoint Project, 2002 – present.

Chat Reference Task Force, 2000 – 2002.

CDRS Task Force, 2001.

CAMEO Re-Indexing Task Force, 2000.

Upward Evaluations Task Force, 1999 and 2002.

Teaching “Developing Library Collections” (LS 501) for Clarion University of Pennsylvania. Spring 2004.

Teaching “Bibliography of the Sciences” (LS 556) for Clarion University of Pennsylvania. Spring 2004.

American Physical Society, Library Advisory Committee, 2000 – 2002.

American Library Association, 1988 – 1991, 1999 – present.

Association of College and Research Libraries, 1988 – 1991, 1999 – present.

West Virginia/Western Pennsylvania Chapter, ACRL, 2001 – 2002. Nominations and Elections Committee Member, 2002. Facilitator, Collection Development breakout sessions at the Spring Conference, Clarion, PA, May 16, 2003.

Science and Technology Section, ACRL, 1988 – 1991, 1999 – present. Forum on Science and Technology Library Research Task Force, 1989 – 1990. Government Information Committee, 2003 – 2006.

Taught “Government Documents” (LS 562) for Clarion University of Pennsylvania. Spring 2003.

Team taught “Information Sources and Services” (LS 500) with G. Lynn Berard for Clarion University of Pennsylvania. Spring 2000 and Fall 2002.

Taught “Database Searching” (LS 574) for Clarion University of Pennsylvania. Summer 2002 and Summer 2003.

Special Libraries Association, 1998 – 2002. Pittsburgh Chapter, Government Relations Committee Chair. 2000 – 2002. Nominating Committee Chair, 2002.

Physics, Astronomy and Mathematics Division, SLA, 2000 – 2002.

Petroleum and Energy Resources Division, SLA, 1998 – 1999.

West Virginia Library Association, 1997 – 1999. Special Libraries Division, Chair, 1999. Chair Elect, 1998. Executive Board, 1999.

Presentation, “Literature of the Presidents.” Knoxville Branch, Carnegie Library of Pittsburgh. February 19, 2001.

Book Talk, Carrick Women’s Club, September 17, 2001.

Book Talk, Knoxville Branch, Carnegie Library of Pittsburgh, October 3, 2001.

Pennsylvania LSTA NetShare Review Team 8. 2001.

Carolion, St. Patrick’s Day Parade, Pittsburgh, PA, 1999.

Bookmobile volunteer, Children’s Festival, West Park, 1999.

Bookmobile volunteer, Three Rivers Regatta, 1997.

Outstanding Achievement Award for Excellence in Innovation, Carnegie Mellon University Libraries, 2001.

Beta Phi Mu National Library Science Honorary, 1989.

Paul Shank Physics Award, for academic excellence in the field of Physics. Physics Department, Clarion University of Pennsylvania, 1986.

Phi Eta Sigma, freshman honor society, Clarion University of Pennsylvania, 1984.

Naval Expeditionary Medal, for operations off the coast of Libya and Lebanon. United States Navy, 1983.

Good Conduct Award. United States Navy, 1982.