Textbook and other Resources

• James E. Goldman, Applied Data Communications: A Business Oriented Approach, Wiley, 1998. This is the prescribed text for this class. It has balanced coverage on technology and applications. The lectures and other materials I will give you will complement the book and add depth to the technology component of the class.

• Telecom Information Resources on the Internet contains a comprehensive collection of pointers to a large number of online resources. If there is one gateway that you want to use to web resources relevant to this class, this could well be it. You should visit this page at least twice a week. You should be self motivated and locate materials that support the discussion in class. In particular, I expect students to read the information technology headlines, telecom headlines and internet headlines at least once a week.

• Two magazines that are excellent resources for the material covered in this class are Information Week and Internet Week. While Information Week covers issues of general interest to information systems and information technology professionals, Communications Week covers material of interest to corporate network managers.

  Other Relevant Resources

  1. The Telecommunications Library

  2. WWW virtual library of telecommunication resources. It provides extensive information about applications, technology and the industry and will be a great source of reference material for papers.

  3. OTA document on reengineering government describes the use of information technology to reengineer government service delivery. It contains several interesting descriptions of applications, technology, strategy, and managerial issues related to IT-enabled public sector service delivery. A related report (with better html markup) titled Reengineering through Information Technology is available with the National Performance Review Reports.

  4. An extensive compilation of information on Network Commerce and the NII is maintained by Dr. Thomas Ho. A focused collection of links to Electronic Commerce is maintained by Prof. George Widemeyer at Michigan.

  5. A business oriented collection of resources related to electronic commerce and electronic data interchange is maintained at the Institute for Information Management at St. Gallen University in Switzerland. To help students make use of Web-based resources, we will assign one class period to introduce everybody to the Web. This session will introduce students to our online syllabus and the resources to which it refers. Depending on level of knowledge that students have about the Web, we will, if necessary, also instruct students on how to create Web pages using HTML.

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     Ramayya Krishnan rk2x@andrew.cmu.edu