My Work Experience
			SOO-HAENG CHO
	My four years of professional experiences in management consulting and in military operations have been valuable assets in conducting applied research in operations management as well as in teaching and interacting with MBA students. For example, building on my consulting experiences, I used an industry example in the semiconductor industry as the main motivating example in my research paper (Cho and McCardle 2009), and I became interested in operational models of mergers (Cho 2014, Cho and Wang 2014) after my post-merger integration consulting projects. From 2001 to 2003, I worked for Arthur D. Little, which is the world's first management consultancy founded in 1886. At the Seoul office. I was on one of the fastest promotion tracks in the office history: being promoted from Research Associate to Associate Consultant in four months, and then from Associate Consultant to Consultant in one year and two months (on average, it takes 3~4 years to move from Research Associate to Consultant). During the late 1990's economic crisis in Korea, Arthur D. Little successfully managed three of the five industry-wide restructuring projects (so called “big deals”). These services strengthened the competitiveness of Korean companies that in turn spearheaded Korea 's rebuilding of its economic and industrial infrastructure. My engagement with several projects aimed to rehabilitate those companies that were reestablished after the big-deal mergers. Now, these companies have revived and they are currently generating positive profits. Here is a summary of the projects I was engaged in (due to confidentiality, I cannot disclose the clients’ names): For one of the largest global semiconductor company, developed strategic options for restructuring business units; designed financial and operational performance metrics and their monitoring system for the CEO. For one of the largest Korean oil companies, achieved a cost reduction of $12 million in logistics; designed performance evaluation schemes for over 2000 gasoline stations; developed a franchise marketing plan. For one of the largest Korean petrochemical company, assisted the CEO in his efforts to turnaround operations by prioritizing strategic options; led outsourcing logistics to a third-party service provider. For a start-up company providing biometric solutions, created an IR report and assisted VC fund-raising. For one of the largest global private equity firms, conducted due diligence on one of the largest Korean logistics service provider; assessed operational and IT capabilities. For one of the largest global private equity firms, conducted due diligence on a manufacturer of a major electric component in a mobile handset; assessed R&D and production competencies. In 2000, I worked as a summer Intern for Ford Motor Company in the Program and Pre-Production division. As an extension of my research at MIT, I led a pilot project with ZF Lemforder, a major supplier, to apply the state-of-the-art project management methods to the Ford Product Development System. From 1996 to 1998, I worked as a non-commissioned officer in the U.S. Army to fulfill a mandatory military duty as a Korean citizen. My primary responsibilities were to plan and execute supply replenishments as an assistant to a dining facility manager. I used a military ERP system for managing inventory in multi-echelon supply chain environments.